Thank you for stopping by my site. I try and make things here easy to follow and understand but what is easy to understand for me is not always understood by others & vice versa.

So here is my growing list of questions I receive from visitors and Customers.

Please review these to see if your question is already answered here. If your question is not addressed here then feel free to ask me your question in either the comments section at the bottom of the page and/or use the Contact Us form in the navigation bar at the top of the page.

First off, there are a couple of items that I need to mention. The videos and most everything you will download from any of my sites come to you in a compressed or ‘dot’ zip file. In order for you to access the contents of these zipped files, you need to use a zip program to un-zip or un-compress the files first. You probably already have one installed on your computer as part of your operating system but if not, here is one I suggest – and it is FREE!
You can download a free copy here. (It is called 7-zip)

Another item I consider as obvious but a few people may not be aware of, is that video files are usually very large in size.

If you are on a dial-up internet connection or a metered or slow internet connection then be forewarned that video files may take a long time to download.  This is one reason why I suggest using a download manager of some kind. I recommend one and have an operations video for it close to the bottom of this page – check it out if you do not already have a download manager.

1. For the PLR Video packages, what formats are the videos in?
All the PLR packages come with at least an MP4 format & a Source (MP4 or AVI and/or Camproj) format. However, most come with those PLUS aWMV format. If there is a format you need and it is not included, please contact me to see if it can be included at zero cost.

Other PLR packages like documents will have at least a Microsoft Word and or OpenOffice Writer version for you to be able to edit however you want. If a format is not provided that you need or would like to have, simply ask me and I’ll get it for you.

2. After I download the files, how do I watch the videos on my computer?

The video files labeled mp4 can be played with your computer’s default media player when you open the mp4 file located in the video folder.

If that is not working or you are having problems then you may require some 3rd-party type of video player to play them on your computer.
I use VLC but if you do a Google search you may locate others. VLC is free by the way.

Somewhere in the upper left corner of these players, you’ll find something that says File. Click on that menu option and then you should see something like open file or open media. Click on that then navigate to the video file you want to open and play.

The video files labeled ‘custcam’ are for editing only and require the Camtasia Studio program to edit them.

3. What software do you need to edit and brand the PLR videos?
I use Camtasia Studio but there are several possible programs you can use. A few are free but the more robust programs will cost you some money. Try a Google search for video editing software. I sell a PLR video series detailing how to edit videos as well as eBooks. It is called Your PLR Makeover.

Included with many of the purchases here on theplrfactory.com, there is a bonus video in your Members Dashboard under the Resources Tab, that details several ways to edit & repurpose the videos AND transcripts that come with most of the videos. Every item that is included with a particular product is listed on that product’s sales page along with the license that spells out what you can and cannot do with that product.

For basic edits like adding a watermark or opening and closing screens, you have several free options to work with.

For example, iMovie for the Mac and OpenShot for the PC is just a couple of great choices for your basic edits.

4. How long should it take for me to edit the videos?

For the total novice, you might want to carve out about an hour to do a basic edit of adding your watermark and or adding your custom splash screens – the opening and closing images.

This allows for learning the ropes of the program you are using but as you do more edits you will learn more time-saving tricks and shortcuts until you can knock them out in around 5 minutes.

For the more elaborate edits like replacing the audio with a new voiceover, or adding your own call-outs, or splicing together several videos to make one large one with menus.., then naturally you’ll want to allow for more time.

5. Do I host the videos or do my Customers get the videos from your server?
The videos are hosted on your server.

Once you make your purchase, download your products as soon as possible. Once you have edited and/or branded your videos, you then upload them to your server and provide the links to your Customers to download and/or stream, whatever your choice of delivery is. *NOTE: I suggest hosting your downloads and videos on a cloud service like DropBox, Amazon S3, or Microsoft OneDrive just to name a few. You should NEVER host large files on the same server where your website is located.

6. What format should I provide to my Customers, AVI, WMV, MP4, or what?
You are only allowed to provide the web-ready MP4 formats to your Customers. You Cannot Pass Any Source Files – Video Or Otherwise – To Your Customers. This is a violation of the license terms.

7. When I try to edit the AVI but I cannot see the video but I can hear it?
This is because you are missing a codec. Either the tscc codec from Techsmith or the ffdshow-tryout codec.
I have moved away from using the AVI format but some of my older video products have them as part of the source files.

Click Here To See A Short Video Explanation

Here is a short 3 minute video showing you the install process and what NOT to do

ffdshow
tscc – IF YOU HAVE CAMTASIA STUDIO INSTALLED, YOU DO NOT NEED THIS ONE

Here are their website addresses if you would rather get them there or
learn more about them;

ffdshow website
tscc website – IF YOU HAVE CAMTASIA STUDIO INSTALLED, YOU DO NOT NEED THIS ONE

8. What are the suggested minimum system requirements to watch the videos?
(ideally Windows 10 or newer for PCs)
For the best experience, we recommend at a minimum:
PC: Win10 1.5Ghz CPU/2Gb ram/32MB Video card
MAC: Apple Mac G4 running OSX 10.2.8, 1.5Ghz CPU, 256MB Ram

9. What are my rights to these videos after I purchase them – what can I do and NOT do?
Every product you purchase comes with certain rights that are spelled out in the product license. You can see the license terms on the sales page just above the Buy Now button close to the bottom of the page.

10. Do you mention who you are or your websites in these videos?
No! All my White Label (PLR) videos are just that – White Label – meaning you receive videos with generic sites and throwaway email addresses being used. When I’m demonstrating things that require website design or signing up for a service like Twitter or Facebook, I use fake names and register fake accounts. Not everyone in the PLR video industry does this but in my opinion, it is not true PLR if they don’t.

11. Do you provide transcripts of the PLR videos?
Yes.

12. Are these videos PowerPoint slides or ‘Look-Over-My-Shoulder’ style screen capture videos?
Most all are Screen capture videos where I show you exactly what I’m doing as I tell you, but there are a couple of PowerPoint slides.

13. Can I replace the voice on the videos with my own or someone else’s?
Yes.

14. Is there a faster way for me to download all the items you provide on your download pages?
Yes. I have made a short video showing you how to use a Download Manager that will help in speeding up your downloads and help keep them organized.

I can’t see my question answered here. Can you please help?
Of course. please email me via the Contact Us form in the top navigation bar.